- We’ve all experienced that moment of frustration when we press the power button of our mobile phones and expect it to turn off smoothly, but it has other plans, and we might encounter stubborn resistance. In this case, you need not be worried. We’ve created a simple guide to ensure your phone stays in top working condition. How do you resolve the “why your phone won’t turn off” issue?
Causes and Remedies For Your Android Device Not Turning Off
Some reasons why your Android device won’t turn off are as follows:
Hard Reboot
Sometimes, a force restart can help you turn off your device immediately. It differs from a normal restart in that it involves holding the power and volume buttons simultaneously for at least 15 seconds. This simple reboot can help you solve your problem quickly and prevent any glitches in your device.
Check for Malicious Applications
Some malicious apps can result in your phone being hung. Navigate to your phone’s recent applications or open the settings to force stop the suspicious activity by an app. If the issue continues, you should uninstall the application to resolve the issue.
Draining of Battery
You must ensure that your phone’s battery is not depleted, as this might be a reason your phone won’t turn off. If your device’s battery is deficient, your phone won’t turn off. Then, you must connect it to a charger and wait until it turns off.
Safe Mode
It would help if you powered up your phone safely to temporarily deactivate external applications. Also, if your mobile turns off without any problem caused in the safe mode, third-party apps are the main problem. Search for these malicious apps and uninstall them, too.
How to enable safe mode?
Press the power button when you see the “power off” and “restart” options on your mobile. Touch and hold both options until you see a box asking if you need to restart in safe mode.
Then, in safe mode, the third-party apps will temporarily be deactivated. Now, please turn off your device, and we hope your problem will be resolved. If you can shut down your device without an issue in safe mode, then the cause was one of the external applications on your device.
Software Upgrade
Make sure your mobile’s software is up to date. Mobile creators often release upgrades you should address to improve the system’s software. Look for updates in your settings and install them for smooth functioning.
Hardware Problems
If all the other things are not the culprits of this issue, your device might have a hardware problem. Look for any visible damage to your device. Also, if your mobile is under warranty, contact the manufacturer for further assistance.
Defective Power Switch
If your phone still doesn’t turn off, it might be a reason that your power button is defective. To ensure your power switch is not faulty, shut down your device with the help of a third-party touch app from the Play Store.
First, download the third-party app, click the floating button, and allow the required permissions. Then, customize and add the power button to the menu. You can shut down your device with the help of your power button to ensure that your power switch is not defective.
Consult a Professional
If you cannot turn off the mobile after trying all these steps, consult a professional for help. Contact an approved service center or your mobile’s customer support to learn potential guidelines for resolving the issue.
Conclusion
Encountering difficulties while trying to shut down your mobile can be frustrating, but these go-to steps, just made for you, can often resolve the issue for your device. Start by force restarting your device to check for a hardware problem. If you still face any issues, you must seek professional help to ensure your phone works smoothly again and maintains its peak performance.
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